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US-based · Healthcare payments & integration

Payment and integration engineering built for healthcare.

Engage Systems connects the systems healthcare runs on — pharmacy platforms, payers, providers and payment processors — and builds the specialised software that sits between them. Fewer manual steps, cleaner reconciliation, faster money movement.

HIPAA

Aligned delivery practices

PHI-aware design, least-privilege access and audited data flows.

PCI DSS

Payment-aware architecture

Tokenisation and scope reduction designed in from day one.

X12 · NCPDP · FHIR

Standards we speak natively

Claims, pharmacy and clinical interchange without the guesswork.

The problem

Healthcare data and healthcare money move on different rails.

Clinical systems, pharmacy platforms, payers and processors each solved their own problem well. The gaps between them are where the manual work, the reconciliation disputes and the delayed cash actually live — and no single vendor owns them.

  • Remittance arrives as a PDF that somebody keys in by hand

  • Two systems disagree on what was paid, and nobody can prove which is right

  • A file fails overnight and you find out from a customer

  • Patient balances sit uncollected because paying is harder than it should be

How it fits together

One layer between your systems and everything downstream.

Rather than point-to-point interfaces that multiply every time you add a partner, we build a single integration layer you can reason about — with validation, monitoring and replay built in.

Source systems

  • Pharmacy / EHR
  • Practice mgmt
  • ERP

Engage integration layer

  • Mapping
  • Validation
  • Retry & replay

Money & data out

  • Processor / ACH
  • Payer / clearing
  • Ledger & reporting

Who we build for

Regulated environments where the details matter.

Healthcare is not one market. Each of these has its own standards, its own failure modes and its own idea of what 'paid' means.

Pharmacy

Retail, specialty, mail-order and long-term care. Dispensing system integrations, claim and remittance flows, copay collection and hub connectivity.

  • Dispensing and POS integration
  • NCPDP claim and reversal handling
  • Copay assistance and hub data exchange
  • Patient balance collection

Providers & practices

Groups, clinics and ancillary services that need billing, scheduling and payment systems working as one — without adding headcount to bridge the gaps.

  • Practice management and EHR interfaces
  • Patient statements and online payment
  • ERA posting and reconciliation
  • Revenue cycle reporting

Payers & benefit administrators

Eligibility, claims and member-facing services that depend on accurate, timely data exchange with everyone downstream.

  • Eligibility and benefit verification
  • Claim intake and adjudication interfaces
  • Member and provider portals
  • Disbursement and EFT flows

Payments & fintech

Processors, ISVs and platforms bringing payment capability into regulated healthcare settings, where PCI scope and PHI handling collide.

  • Processor and gateway integration
  • Tokenisation and vault design
  • Settlement and ledger reconciliation
  • Merchant onboarding automation

How we work

Delivery that survives contact with production.

  1. 01

    Understand the flow

    We map the actual data and money movement — including the spreadsheet steps nobody documented. Most integration failures are discovered here, not in production.

  2. 02

    Design for the edges

    Happy paths are easy. We design for partial files, duplicate remittance, reversals and the reconciliation that has to survive an audit.

  3. 03

    Build and prove it

    Incremental delivery against real test data, with monitoring and alerting shipped alongside the code rather than bolted on afterwards.

  4. 04

    Hand over cleanly

    Documentation, runbooks and knowledge transfer. Our work should be maintainable by your team — engagement by choice, not by lock-in.

Working with

Partners we build alongside.

We are a new US business with an experienced team, growing deliberately with a small number of clients we can serve properly.

  • BetterDay Payments

    Payments platform partner — integration and product engineering.

Let's look at your integration.

Tell us what is breaking, slowing down or costing you people-hours. We will tell you honestly whether we are the right team for it.

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